Prospective Suppliers

Thank you for your interest in The Resource Group. We are grateful for the prospect of working with you to achieve our mutual goal of providing the highest quality care to patients at the lowest cost. Additional information on The Resource Group, our shared vision, and ways to connect can be found below. All questions can be directed through the Supplier Inquiry Form

A shared vision for a sustainable future

At The Resource Group, we strive to ensure that our supplier relationships are mutually beneficial. We have found that our model benefits suppliers while delivering high-quality and competitively-priced products and services to our Participants.  What are the benefits of becoming a supplier with The Resource Group?


  1. Trust and integrity: The Resource Group’s solutions delivers the highest levels of contract compliance in the industry so suppliers can trust that our Participants will meet commitments. Our supplier credentialing process further solidifies this commitment, assuring that non-contracted suppliers do not have direct access to our Participant caregivers.
  2. Implementation support: The Resource Group provides on-site, dedicated integration activities at every Participant to assure that products and services are converted to the selected supplier(s), consistently achieving a 90% level of on-contract supply spend.   
  3. Market share: The Resource Group’s solutions focuses on eliminating variation wherever possible so suppliers can be confident that if selected, Participants will purchase maximal volume through The Resource Group’s national contract and price. Standard operational processes support alignment of the item master, vendor master, and charge master across all Participants further ensuring adherence to these contracts.
  4. Attribute model: The Resource Group’s solutions focuses on selecting products and services based on attributes rather than brand preference or personal bias, so suppliers can expect that their products or services will be fairly evaluated regardless of their market position.

The Resource Group’s goal is to lower the cost of providing health care.  Supplies alone can exceed 20% of an organization’s operating expense, and the average healthcare provider has a single-digit profit margin. The Resource Group’s User-Directed Integrated Solutions are based on the idea that above all else, we should meet the needs of the caregiver.  By listening to caregivers first, we create a highly-accepted contract portfolio that offers competitively-priced products and services that match the needs of caregivers.

With today’s challenges, it’s more important than ever that we work together to lower costs across the entire resource and supply management function so that providers can continue to deliver quality care to their communities.  We believe that through cooperation with the supplier community, we can accomplish this together.

Register below if you are interested in becoming a supplier with The Resource Group.

A message from our CEO

Scott Caldwell, CEO of The Resource Group, recently commented in a podcast about the relationship between The Resource Group and the supplier community, “Our promise is also to the supplier.  If the supplier has negotiated in good faith to deliver a certain number of things to our caregivers – namely, the attributes that have been requested by the caregiver - then it’s our responsibility to implement the contract appropriately and fully in service to the caregiver.” 

Supplier credentialing

At The Resource Group, we understand the caregiver’s highest priority is to provide quality care and it is our responsibility to facilitate this through our processes. We utilize a supplier credentialing system, symplr, so that we can manage our relationships effectively and provide a healthy and safe environment for all associates and patients.  Suppliers will notice the symplr system when visiting a Participant and will need to sign in to access the facility. 

Diverse supplier program

The Resource Group is founded on a promise of service excellence to everyone with whom we interact, including our Participants, caregivers, suppliers, and associates. Integral to living out this promise is our commitment to building a high-performance culture of individuals who are inspired by the mission of engaging certified minority, veteran, and women-owned businesses as product and service providers for The Resource Group’s Participants (including acute care, non-acute care, higher education, and industry organizations). Establishing business relationships with first- and second-tier suppliers to provide products and services is not only part of our mission and a strategic business practice, but it is also the right thing to do for the Participants and communities we serve.
  • Diverse supplier frequently asked questions

    Q: What is a diverse supplier?
    A: A diverse supplier is defined as a U.S. citizen owned small, minority, veteran, or woman-owned business.

    Q: Does The Resource Group guarantee business to diverse suppliers?
    A: No. The Resource Group does not guarantee business to any supplier. The Resource Group is committed to provide an opportunity for diverse suppliers to compete and sell value-added products and services to The Resource Group.

    Q: Does my business qualify as a diverse supplier?
    A: We welcome all competitive suppliers to support The Resource Group. To be considered as a diverse supplier, your company must be at least 51 percent owned, operated, and controlled by U.S. citizens and fall within the definition of a diverse-owned supplier as listed by the U.S. Small Business Alliance (SBA)

    Q: How does a diverse supplier learn about upcoming opportunities to work with The Resource Group?
    A: We encourage all diverse suppliers who want to work with us to register through our Prospective Supplier Form. Upon registering, we will keep your information for reference when contracting opportunities become available. At that time we may contact you for a copy of your current certification documentation, along with company brochures or other information that briefly describe your core competencies.

    Q: What are the next steps after I register through The Resource Group Prospective Supplier Form?
    A: Once you have completed the registration on The Resource Group Prospective Supplier Form, you will receive an email confirmation acknowledging that your information has been added to the system. Members of the Strategic Sourcing Solution will have access to this system to search for prospective suppliers as opportunities become available. Supplier profiles should include your company’s capabilities. Please note, completing the registration does not guarantee business with The Resource Group. 

    Q: I have registered through The Resource Group Prospective Supplier Form, but I have not heard back from The Resource Group regarding opportunities. What should I do next?
    A: You should receive an email from us confirming a successful registration through The Resource Group Prospective Supplier Form. However, registering will not guarantee business and/or contract with The Resource Group. We will keep your information in the database in order to contact you when opportunities become available in your category.

    Q: What are my chances of being selected as a supplier?
    A: We are committed to incorporating diverse businesses in our contracting process across our organization. Your chance of being selected as a supplier depends on your company's offerings and how it aligns with our business needs.

    Diverse Supplier Certification

    Q: Does The Resource Group accept self-certified businesses?
    A: Yes. For the purpose of supplier diversity self-certification, The Resource Group recognizes the categories of diverse-owned businesses as defined by the U.S. Small Business Administration (SBA). 

    Q: How do I get certified as a diverse supplier?
    A: Certification is a process managed by a third party to determine that a business is diverse. The Resource Group does not require suppliers to register with any specific organization. You can contact any of the following national certifying agencies, their regional affiliates or the appropriate state or local government entities for certification:


    Q: I have a variety of certifications from different federal, state and city municipalities. Does The Resource Group accept these certifications?
    A: The Resource Group does not require diverse suppliers to register with any specific organization. We welcome diverse suppliers who are interested in doing business with The Resource Group.

    Q: Has your status as a diverse supplier changed? What if my status as a diverse supplier has changed?
    A: If your status has changed, you should notify us as soon as possible at The change will not affect our supplier relationship, but it does impact our ability to keep information on diverse suppliers up to date.

    Q: What if I have additional questions about Supplier Diversity or the Prospective Supplier Form?
    A: Please email

    Tier 2 Program

    Q: What is a Tier 2 Program?
    A: A program through which The Resource Group works with its prime suppliers to establish diverse spend goals and strategies when working with The Resource Group.

    Q: Does The Resource Group recommend prime suppliers use certain diverse suppliers?
    A: The Resource Group only refers diverse suppliers to prime suppliers for their consideration. The Resource Group does not influence or provide recommendations to prime suppliers on any specific suppliers.

    Q: How does The Resource Group ensure that prime suppliers do business with diverse suppliers?
    A: In every step of the procurement process, from Request for Information (RFI) to Request for Proposal (RFP), The Resource Group supplier diversity standards and requirements are included. Working with diverse suppliers is a part of the contract agreement between The Resource Group and prime suppliers.

    If prime suppliers do not have an existing supplier diversity plan/goal in place, we ask our prime suppliers to develop a plan and goal on how they will increase spend with diverse suppliers.

    Q: How do prime suppliers report on their diverse spend?
    A: Tier 2 diverse spend is reported quarterly by the supplier by sending a completed copy of The Resource Group Tier 2 Reporting template to For more information, review The Resource Group Supplier Diversity Tier 2 Reporting Guide.

    To learn more about our Diverse Supplier Program, please email us at

    Supplier Diversity Tier 2 Reporting Guide